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An Honest Conversation about Food Processing

As concern around ultra-processed foods grows, learn how to earn consumer trust by having an honest conversation about food processing and what it really means.

At a Glance

  • Processing isn’t inherently bad; it exists on a continuum from washing and cutting to food engineered for hyper-palatability.
  • Brands that explain processing methods clearly and acknowledge tradeoffs will earn more consumer trust.

As public awareness grows around the potential harms of ultra-processed foods, the conversation about food processing is getting louder—and flatter. “Processed” is increasingly treated as a blanket indictment, a shorthand for everything people feel uneasy about in the modern food system. That anxiety is understandable. But the way we’re talking about processing right now risks replacing one oversimplification with another.

The truth is that all food systems involve processing. Washing, cutting, cooking, fermenting, freezing, packaging—these are not modern corruptions of food. They are the mechanisms that allow food to be safe, affordable, scalable and accessible. Without processing, modern food distribution collapses. Waste skyrockets. Access shrinks. The problem isn’t processing itself. The problem is that we’ve failed to explain it clearly, and in that vacuum, fear fills the space.

What people are reacting to—rightly—is not “processing” in general, but certain kinds of processing. Ultra-processed foods engineered primarily for shelf life, texture and hyper-palatability deserve scrutiny. These products often bear little resemblance to the agricultural inputs they started with, and they raise legitimate questions about health, transparency and responsibility. But collapsing the entire spectrum of processing into a single moral category doesn’t help consumers make better decisions. It just creates confusion.

Processing isn’t a binary; it’s a continuum. On one end are minimally processed foods—washed, cut, preserved so they can move efficiently through the system. In the middle are cooked, frozen, fermented and packaged foods designed for safety, nutrition and distribution. On the far end are ultra-processed products optimized for convenience and consumption rather than nourishment. Most consumers already understand this intuitively. What they don’t understand is why the industry so often avoids saying it out loud.

Trust: In seals or each other?

This is where trust quietly erodes. Brands often talk about simplicity while operating within complex systems. Packaging tells one story; supply chains tell another. Certifications and labels multiply, but clarity doesn’t. Consumers sense the disconnect even when they can’t articulate it. And when language stops lining up with lived experience, skepticism follows.

This is why gatherings like Natural Products Expo West matter—not because they have all the answers, but because they shape the industry’s tone. Expo West has become one of the most important forums for discussing food, health and values at scale. It’s also a place where these conversations can easily drift into comforting language instead of precise language. Precision is harder. It requires acknowledging tradeoffs. Comfort just requires good copy.

The brands that will earn trust over the next decade won’t be the ones that pretend processing doesn’t exist. They’ll be the ones that explain it clearly, calmly and without defensiveness. That’s not a marketing challenge; it’s a leadership one. If processing is unavoidable, the real question becomes: What responsibility do brands have to explain why and how they process their food? That question can’t be answered with better copy or another certification seal. It requires judgment, transparency and a willingness to talk about tradeoffs instead of hiding them.

There are questions the industry would benefit from sitting with rather than rushing to resolve. Would consumers trust brands more if they explained tradeoffs instead of obscuring them? Would a shared, widely understood continuum of processing reduce fear more effectively than another wave of labels? Is the future of “better-for-you” food defined by eliminating processing—or by being honest about the processing that exists and why?

Food has always involved compromise: between convenience and purity, scale and intimacy, access and idealism. The issue isn’t that these tensions exist. It’s that we’ve tried to talk around them for too long. As concern about ultra-processed food grows, the opportunity isn’t to retreat into vaguer language. It’s to lead with clarity. Not to condemn processing—but to finally explain it. Naming reality is often the first step toward rebuilding trust.

Fred Haberman, CEO and Co-Founder, Haberman

Headshot of Fred Haberman