Overview

Responsibilities

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Lead Client Growth Outcomes

• Serve as the strategic lead for several client relationships.
• Leverage your own experience and all that surrounds you at Haberman to recommend the best marketing investments and ways to deliver them that generate the best business outcomes for our clients. 
• Know when to respectfully push back and bring healthy tension to the client relationship and/or with the internal Haberman team in the name of generating those outcomes.  
• Build trusted partnerships with client executives, including C-suite leadership.

Create Marketing-Driven Business Success

• Set realistic yet ambitious expectations with the internal team and clients about the role marketing plays in delivering the outcome goals set with clients.
• Lead brand and creative strategy, inclusive of conducting and engaging resources for primary and secondary research, defining audience targets, brief development and ensuring teams stay on brief throughout the development process.
• Lead internal and client alignment around the right mix and cost of marketing elements to meet or exceed the goals—ranging from performance media, shopper, brand awareness, retail media or other tactics. 
• Ensure the measurement strategy and specific plan are in place prior to moving ahead so that all activity can be objectively measured and improved over time. 
• Partner with and integrate the team and tactics to deliver against the goals and plan, tapping into Haberman skills including design, content strategy, paid, earned and owned content, media planning and buying and influencer marketing. 
• Lead integration of the internal client team and any other agencies for seamless collaboration.
• Serve as the final strategic and quality review for plans, presentations, and major client deliverables.
• Partner with Haberman media experts to communicate media and content impacts and recommended actions clearly, simply and in a way aligned to what clients care most about.
• Identify opportunities for incremental growth through measurement, testing and optimization.

Grow Client Partnerships

• Partner closely with clients to solve their toughest marketing challenges in timely ways, and to help create trust with C-suite and board/ownership related to marketing impact on the business.
• Lead strategic planning for new initiatives and project renewals.
• Participate in new business development, including prospect meetings, proposal development and presentations.

Lead People

• Inspire collaboration across cross-functional teams
• Coach, mentor, and develop team members.
• Provide thoughtful feedback and clear direction.
• Help balance workloads and build high-performing teams.
• Contribute ideas that improve both our clients’ businesses and Haberman itself.

Experience

• 10+ years of account management or integrated marketing experience, with at least a third of that in Consumer Products.
• 3–5 years leading client teams and mentoring others.
• Significant experience leading paid media programs with annual budgets of $2M–$15M+.
• Agency experience working directly with senior client stakeholders from Brand Manager through Vice President and C-suite.
• Experience positioning a brand through to identifying the key messaging and story to unlock growth, including the research to enable those decisions. 
• Experience leading integrated campaigns across multiple marketing disciplines.
• Experience connecting marketing investments to business growth and sales performance strongly preferred.
• Experience in healthcare, public health, sustainability, nonprofit, or behavior change marketing is a plus.

Skills

• Exceptional strategic thinking and business acumen—you get the connection between marketing strategy and business strategy, and are a quick study on the role marketing plays in the overall business performance for any particular business.
• Outstanding presentation and communication skills—you listen and read the room, not just “present.”
• Strong financial literacy and experience managing client budgets.
• Ability to prioritize multiple clients, workstreams, and deadlines.
• Natural relationship builder who earns trust quickly.
• Curious, collaborative, and comfortable navigating ambiguity.

AI & Innovation

We’re building the next generation of agency services by thoughtfully integrating AI into strategy, research, creative development, media optimization, and client service. You don’t need to be an AI expert—but you should be excited to learn, experiment, and help clients navigate what’s next. Experience using AI tools to improve marketing effectiveness, strategy, operations, or client service is strongly preferred.

What Success Looks Like

During your first year, you’ll:

• Become a trusted advisor to senior client leaders.
• Lead integrated marketing initiatives that produce measurable business results.
• Grow existing client partnerships through strategic thinking and exceptional service.
• Introduce new ideas that improve our agency and strengthen our client work.
• Help mentor teammates while contributing to Haberman’s evolution as a modern marketing agency.

Who Thrives at Haberman

You’re relentlessly curious.

You ask better questions than anyone else in the room because you’re always learning.

You take ownership.

You don’t wait for problems to become someone else’s responsibility.

You lead with humility.

You know the best ideas can come from anywhere, and you enjoy helping others succeed.

You have courage.

You’re comfortable recommending bold ideas—even when they’re unconventional.

You’re collaborative.

You build trust quickly, assume positive intent, and believe great work is always a team sport.

You’re energized by change.

Marketing is evolving rapidly, and you see that as an opportunity—not a threat.

Most importantly, our mission matters to you. You want your work to help organizations making a meaningful difference in the world.

Compensation

Expected Salary Range: $110,000–$150,000 annually

Compensation will be determined based on experience, qualifications, demonstrated expertise, and internal equity.

Benefits

Haberman offers a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation, holidays, and sick time
• Life and disability insurance
• Professional development opportunities
• Bonus eligibility
• Employee Assistance Program (where applicable)

Join Us

If you’re excited about helping pioneering organizations solve meaningful challenges—and helping shape the future of marketing—we’d love to hear from you.

Please send your resume and a cover letter explaining why you’re a great fit to careers@modernstorytellers.com.

Please include “Strategic Account Director – Your Name” in the subject line.

Equal Opportunity Employer

Haberman is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone has the opportunity to thrive. We welcome applicants of all backgrounds and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.